TravelRapidly.com - Customer Survey

Customer Survey

In order for us to better understand the needs of our customers and continually improve our services, we ask you to please complete our customer survey. The responses that you give below are reviewed by our staff and personally responded to if optional name and email address is given.

Thank you in advance for completing our survey and helping to improve the service we provide to you.

	1. Are you a current subscriber?
	Yes
	No

	2. What type of internet connection do you have?
	Dial-up
	DSL
	Cable
	Other:

	3. When viewing the videos on this site, how did they play?
	Played smoothly without interuption
	Played but was jerky
	Played but paused frequently
	Did not play at all

	4. How would you rate the picture quality of the videos on this site?
	Excellent quality
	Above average quality
	Acceptable quality
	Marginal quality
	Poor quality

	5. How satisifed are you with the length of the videos on this site?
	More than long enough
	Perfect length
	Good length
	Length could be longer
	Length too short

	6. For what purpose were you viewing the videos(Check all that apply)?
	Vacation planning
	Local travel information
	Educational
	Entertainment
	Other:

	7. How well did the videos meet your needs?
	Exceeded my expectations
	Perfectly met my needs
	Met my needs
	Barely met my needs
	Did not meet my needs

	8. If you are not a current subscriber, do you plan on joining?
	Yes, within 30 days
	Yes, when the need arises
	Potentially, if I had the need
	No. Please explain:

	9. Overall comments on our service (comments may be used for site testomonials)?


	10. Contact information: (Optional)
		Name:
		Email Address:



	Thank you again for completing our survey and helping to improve our service.

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